UX & Conversion Audit
Find what is costing you conversions, ranked by revenue impact.
- Heuristic and analytics review
- Funnel drop-off analysis
- 5 moderated user tests
- Accessibility check against the European Accessibility Act
Software Development
Grapefruit develops e-commerce platforms for enterprises with complex catalogues and buying journeys, from Dacia's online car sales and reservation platform to Mattca's online pharmacy with about 10,000 products. We design and build catalogue, configurator, checkout, payments and CRM integration, on headless or platform-based architectures, and optimise conversion after launch so the store keeps growing revenue.
Clients for this service: Work for Dacia, Mattca
Platform or headless decision, integrations and scalability plan.
Product data model, categories, filters and search.
Guided selection, pricing logic, payments and order flows.
ERP, stock, CRM, payment, delivery and dealer or store systems.
Performance, SEO migration, analytics and CRO after go-live.
3-4 weeks
Buying journeys, catalogue, integrations and business rules.
You get: Journey maps · Architecture · Estimate
4-8 weeks
Catalogue, product, configurator and checkout UX tested with shoppers.
You get: Prototype · Design system
3-8 months
Sprints with integrations and test orders end to end.
You get: Release candidates · Integration tests
Ongoing
SEO-safe migration, monitoring and conversion testing.
You get: Live store · CRO backlog
AI in this service
AI is changing how people shop online: conversational product finders, generated product content at catalogue scale, and personalised recommendations. We add these where they lift conversion and keep product facts under human control, and we structure product data so AI shopping assistants and search engines can read it correctly.
Find what is costing you conversions, ranked by revenue impact.
Know the real state of your platform before you invest in it.
Cannot find your question? Ask a senior specialist directly.
An all-in-one platform is faster to launch and fine for standard catalogues. Headless commerce suits brands with complex journeys, several markets or channels, or strict performance and design needs. We compare both against your roadmap and total cost of ownership before recommending.
Yes, with the right journey. On Dacia's sales platform customers explore in-stock cars with real colour renders and reserve one online, and the dealer is notified. Mattca launched with about 10,000 products across 440 categories. High-value or regulated products need clear information, trust signals and hand-offs to people.
We map every indexed URL to its new equivalent, set up permanent redirects, keep product structured data and monitor crawling and rankings after launch. Migration is planned in discovery, not in the last week.
Typical integrations include ERP and stock, CRM and loyalty, payment providers, delivery and courier services, product information management and dealer or store systems. Each integration is specified, tested with real scenarios and monitored after launch.
Catalogue complexity, number of integrations, markets and languages, custom features such as configurators, and whether you choose a platform licence or headless build. A UX audit or discovery gives you a scoped estimate with options before you commit.

Technical Lead · talk to us about e-commerce development
Tell us what you need and by when. A senior specialist replies with a clear next step, not a sales deck.
We reply within 1 business day, usually the same day. Not ready to talk? Take the free AI assessment.