UX & Conversion Audit
Find what is costing you conversions, ranked by revenue impact.
- Heuristic and analytics review
- Funnel drop-off analysis
- 5 moderated user tests
- Accessibility check against the European Accessibility Act
Services
Grapefruit's analytics and optimization services make your digital platforms measurable and then make them perform better. We set up GA4 and tracking, audit technical SEO and page speed, build decision dashboards and run conversion rate optimization programmes, so traffic from search and AI assistants turns into more leads and sales from the same budget.
Clients for this service: Work for Renault Romania, Garanti BBVA Romania, Mattca
GA4, Tag Manager, consent mode, events and conversions that match your business.
Technical, content and structural review for search engines and AI assistants.
Category, product and faceted navigation optimisation for buyers ready to purchase.
Core Web Vitals diagnosis and fixes, with monitoring.
Decision dashboards that combine analytics, CRM, media and sales data.
Research, hypotheses and A/B tests that lift conversion.
1-3 weeks
Tracking audit and GA4 configuration so data can be trusted.
You get: Measurement plan · Tracking implementation
2-3 weeks
SEO, speed, funnel and UX analysis to find the biggest losses.
You get: Audit report · Prioritised backlog
1-3 months
Technical fixes, content changes and A/B tests in priority order.
You get: Implemented fixes · Test results
Ongoing
Dashboards and alerts that keep performance from regressing.
You get: Dashboards · Monthly insights
AI in this service
Search is shifting to AI answers, so our SEO audits now include generative engine optimization: whether ChatGPT, Gemini and Perplexity can find, understand and cite your content. We also use AI to cluster search queries, analyse session recordings at scale and draft test hypotheses, while analysts keep ownership of conclusions.
A review of crawling, indexing, rendering, site structure, internal linking, content alignment and structured data, plus how AI assistants see your pages. You get prioritised, actionable steps rather than a raw tool export, and support for your in-house or external team while fixes are implemented. We recommend at least one audit a year.
Optimisation for product and category pages, taxonomy, faceted navigation, canonical tags, product structured data and internal linking. We improve rankings and usability together and avoid shortcuts that risk penalties. Expect measurable improvements in 3 to 6 months, depending on competition and catalogue size.
We diagnose what slows your site (scripts, images, server response, render-blocking resources) against Core Web Vitals, fix it with mobile-first priority and set up monitoring so performance holds as the site grows. Faster pages lift rankings, reduce bounce and increase conversion.
A GA4 configuration built around your business: events, conversions, consent mode, cross-domain tracking, filters for bot traffic and integrations with Google Ads, Tag Manager, Looker Studio and your CRM. We document the setup and keep it maintained as your site changes.
Proof

Renault Romania · Automotive
+20% website traffic

Garanti BBVA Romania · Banking & Financial Services

Mattca · Pharma & Healthcare
“The migration of the website was both a challenging and complex project and the support provided by the Grapefruit team was very good, and they were hands-on through the entire technical process. Also, the fact that there was an Agile project management approach in place from start to the end, made the entire way of working efficient and clear from one iteration to the other and I really appreciated the collaboration with them.”
Find what is costing you conversions, ranked by revenue impact.
Find out how ChatGPT, Gemini, Perplexity and Google AI Overviews describe your brand, and what to fix so they get it right.
Faster, safer, better-converting platforms every month.
Cannot find your question? Ask a senior specialist directly.
SEO makes your pages rank in search engine results. GEO, generative engine optimization, makes your content understandable and citable by AI assistants such as ChatGPT, Gemini and Perplexity. Both rely on crawlable pages, clear structure and trustworthy content, so we audit them together.
Technical fixes can show impact within weeks once pages are recrawled. Content and authority improvements typically show measurable gains in 3 to 6 months, depending on competition and site size. We set a baseline and report monthly so progress is visible early.
A default installation tracks page views, not business outcomes. Without configured events, conversions, consent mode and clean filters, the data is noisy and teams argue about numbers. A proper setup tracks what matters to your business and connects to your CRM and ad platforms.
Cost depends on the number of data sources, markets and platforms, and on whether you need a one-off audit or an ongoing programme. Most clients start with a fixed-scope audit, which produces a prioritised backlog and a scoped estimate for implementation.
Both. Grapefruit has developers, designers and content specialists in the same team, so we can implement fixes ourselves or guide your team or another vendor through them, then verify the results.

Content Marketer · talk to us about analytics & optimization
Tell us what you need and by when. A senior specialist replies with a clear next step, not a sales deck.
We reply within 1 business day, usually the same day. Not ready to talk? Take the free AI assessment.